Refund and Cancellation Policy

The Free plan (up to 50 pages per site audit and 3 site audits per 24 hours) needs no card and no payment, so there is nothing to cancel or refund.

• You can cancel a paid plan (Professional, Max or Max Pro) at any time through our contact form.
• Your plan stays active until the end of the period you have paid for, then moves to the Free plan. Your saved reports stay available.
• We confirm every cancellation in writing.

• If you ask within 14 days of the first payment for a plan, we refund that payment in full, whatever you have used.
• The refund goes back to the original payment method. Banks usually show it within 5 to 10 business days.
• The 14-day refund applies once per customer and plan.

• Renewal payments (the second month onwards) are not refunded. Cancel before the renewal date to avoid the next charge.
• If you upgrade, the 14-day refund applies to the first payment of the new plan.
• If we charge you by mistake, or the service was unavailable for a large part of a paid period because of us, we refund the affected amount.

Send a request through our contact form or to support@contentmas.com with the email address of your account and the date of the payment. We reply within 2 business days. Your statutory consumer rights are not affected by this policy.